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Shipping & Returns

After checkout

You will receive an email order confirmation once your order has been placed.

Carpet delivery van with open trunk and rolls of carpets on display.

When your order is shipped

You will receive a shipping confirmation notification email with your tracking details.

On International Orders

All sales are final.

Customs and import duties may be applied when the shipment reaches its destination; such charges are the responsibility of the customer and vary from country to country.

Deliveries cannot be made to P.O. Boxes or APO/FRP addresses.

On Canadian orders

  • Returning items must be in new, unused condition, alongside all tags and original packaging within 7 days of purchase.
  • Returning items will be at the cost of the customer.
  • Refunds must be returned to the original form of payment.

On international orders

  • All sales are final and any request for returns will not be accepted.

Due to the Iran sanctions that were enacted on September 29th, 2010, until further notice:

  • We can no longer accept international returns for Persian made rugs

  • All international sales of Persian rugs are final